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WHO IS VERTICAL SERVICE PROVIDER

We serve as comprehensive hub of information, expertise and support. In our industry we are known for our blue print partnerships, mastering the formation of developing value and systems in content creation services and platforms, from a single Ecosystem.

What is I know my services

This is an educational message to the industry, stressing the importance of verifying subscribed services. Our platform systems and partners do not enrol users without their knowledge. Embracing its ethical implications and inclusivity is paramount. We must urge you to know the services you have subscribed to and immediately cancel subscription if you don’t agree or report to us via email info@verticalserviceprovider.com.

What is Vertical Service Provider with Telkom Plus

We are strategic partner to Telkom Mobile, delivering complex systems and services after co – developing it from beginning to end. We provide immersive experiences anchoring networks, driving margin and growth for Telkom plus, Telkom Mobile’s content delivery hub offering a unique world of entertainment, lifestyle and more. Telkom plus is a Telkom Service, Vertical Service Provider is the managed services partner that delivers the systems and partners with handful of vetted Content Partners. Email Us; info@verticalserviceprovider.com.

WHAT IS WASPA?

A Wireless Application Service Provider (‘WASP’) is a third party or Content Provider that delivers services such as bulk SMS and MMS, USSD and Interactive Voice Response services to the public. We partner with a number of WASPs and Content Providers that specialise in various mobile Value Added Services (‘VAS’). We are a member of Waspa and 100% of our Content Partners are members of WASPA.

IS VSP A WASPA MEMBER?

We are a member of Waspa and 100% of our Content Partners are members of WASPA. For the protection of all stakeholders involved, Telkom and MTN customers can formally lodge complaints with WASPA, who thoroughly investigate and resolve these complaints, in some instances issuing a sanction should a breach occur. Feedback is provided to all parties throughout the complaints handling process and any of the applicable rules are enforced. WASPA also provides a compliance role in the auditing of WASP services on behalf of the industry to further ensure compliance against the Code of Conduct.

WHY MUST CONTENT PARTNERS HOLD WASPA MEMBERSHIP?

For the protection of all stakeholders involved, Telkom and MTN customers can formally lodge complaints with WASPA, who thoroughly investigate and resolve these complaints, in some instances issuing a sanction should a breach occur. Feedback is provided to all parties throughout the complaints handling process and any of the applicable rules are enforced. WASPA also provides a compliance role in the auditing of WASP services on behalf of the industry to further ensure compliance against the Code of Conduct.

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